We can offer your Business a full IT Support service, either in the form of an annual Service Level Agreement, or on demand call outs and remote assistance.

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Service Level Agreements are at the core of what we do. They offer our customers a fast, guaranteed response time, and the peace of mind that their IT operations are constantly monitored and protected. We are confident that we can offer your business an SLA that will meet your needs in terms of flexibility, service and cost.​

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We can tailor our Service Level Agreements to meet the needs of customers from the Community and Voluntary sector through to the Private Business sector. ​

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We offer all customers:

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• Full Company IT Audit and Report

• Guaranteed Response Time

• Unlimited support calls

• Remote access repairs with our secure, in house, remote support solution

• Secure use of the 3PS Helpdesk: Online fault reporting, knowledgebase and FAQs, exclusive to our SLA customers.

• Remote monitoring of backups and server health

• Advice on all IT related issues

• Payment by monthly installments 

• Combined Hardware and Software cover

• Annual Renewals

 

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Call to us today if you would like more information. 

02877767850